An Open Letter to our Customers:
It is with great regret that we inform you that the transaction between GM and Penske Automotive has been cancelled. For us, this means the Saturn brand will not be sold and GM will now begin to wind down all Saturn Facilities. What caused this was not GM or Saturn but rather Penske's inability to source new products for Saturn beyond 2011.
What does this mean for you and us?
We are now in a wind down process that could take until October of 2010 (up to 13 months).
For now and the foreseeable future it is business as usual. We are here to take care of all your sales, service and warranty needs. In the near term nothing will change.
When our stores no longer represent Saturn (which could be up to 13 months) you will be able to take your Saturn to the GM dealership that is convenient for you and they will be able to handle your warranty work.
We would be honored to continue to do your maintenance and non-warranty repairs with our Saturn Factory Trained Technicians at our four facilities as we transition to life after Saturn.
We will continue to sell the new Saturn vehicles that we have in stock from one of the largest inventories in North Carolina. As you know, the Saturn lineup is the best that GM has to offer! We expect them to move quickly with the great savings we have to offer.
We have some exciting plans in the works for the future of our facilities. We feel that you'll be pleased and surprised with what we have in store. So please stay tuned!
Thank you for your loyalty and good wishes. We are one of the original Saturn Retailers. We joined with Saturn because the unique approach and focus on a great service and sales experience is what we believe you deserve. It is a privilege to be a part of Saturn and its mission.
We genuinely appreciate your business and we will be here to take care of you! Thank you for your continued patronage.
Sincerely,
The Saturn Team
Saturn of Charlotte
Saturn of Hickory
Saturn of South Blvd
Saturn of Concord
We are now in a wind down process that could take until October of 2010 (up to 13 months).
For now and the foreseeable future it is business as usual. We are here to take care of all your sales, service and warranty needs. In the near term nothing will change.
When our stores no longer represent Saturn (which could be up to 13 months) you will be able to take your Saturn to the GM dealership that is convenient for you and they will be able to handle your warranty work.
We would be honored to continue to do your maintenance and non-warranty repairs with our Saturn Factory Trained Technicians at our four facilities as we transition to life after Saturn.
We will continue to sell the new Saturn vehicles that we have in stock from one of the largest inventories in North Carolina. As you know, the Saturn lineup is the best that GM has to offer! We expect them to move quickly with the great savings we have to offer.
We have some exciting plans in the works for the future of our facilities. We feel that you'll be pleased and surprised with what we have in store. So please stay tuned!
Thank you for your loyalty and good wishes. We are one of the original Saturn Retailers. We joined with Saturn because the unique approach and focus on a great service and sales experience is what we believe you deserve. It is a privilege to be a part of Saturn and its mission.
We genuinely appreciate your business and we will be here to take care of you! Thank you for your continued patronage.
Sincerely,
The Saturn Team
Saturn of Charlotte
Saturn of Hickory
Saturn of South Blvd
Saturn of Concord
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